Charter and Group Booking

Booking queries

How to change your booking, add an infant, change contact information and more

Baggage

Learn about your baggage allowances, baggage fees, and how to make a claim for lost, delayed or damaged bags

Flight-related queries

Was your flight delayed, cancelled, etc. ? Did you book a seat that wasn’t available?

Special Assistance

Learn how to add a wheelchair to your booking, travelling while pregnant, and other special requirements

Website or App queries

Trying to check-in online? Facing payment issues? Learn how to deal with the most common questions or report an issue

International flights

For all international passengers coming from / to Saudi Arabia, in addition to the latest updates on travel restricti...