Submit a request

Are you one of the passengers?

If No, do you have the permission to speak on their behalf?

Type of baggage request

Note: delayed, lost or damaged bag cases cannot be processed without a valid PIR form. Please ensure you attach them while submitting the form.

Did you fill Property Irregularity Form at the airport

Booking Reference

Please note: Booking reference (PNR) should consist of 6 digits letters and numbers in English, for example :XX11XX

Flight Number

Flight Date

Phone Number

IBAN

Bank Name*

Bank Name

Account Holder Name

Please enter the beneficiary name in English as the cardholder name