flyAhead is a service established to help our passengers change their flights to an earlier time free of charge, if they wish. Passengers can benefit from this service if they are booked on Fly+ or flyMax.
Terms or conditions for this service:
- Booking must be made under fly+ or flyMax.
- Change should be made between 90 min and 6 hours before the schedule departure time for both the preferred and original flights.
How passengers can use this service:
Passengers can use this service and change their flight through our website or our application.
Even if boarding pass has already been issued, the system will automatically uncheck the passenger and allow the flight change through the web or app.
Important to note:
- Changes are permitted only to advance the flight schedule, not to delay it.
- Passengers with checked-in baggage are ineligible for this service.
- Seat assignments on the new flight are subject to availability. Similar seating or placement within the same category is not guaranteed.
- Pre-ordered meals are not assured for passengers transitioning to an earlier flight.
- The original boarding pass becomes void. Post the change to an earlier flight, passengers are required to check in again and obtain a new boarding pass.