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  1. flyadeal Help Centre
  2. General

General

Charter and Group Booking

  • Group and Charter Requests

Booking queries

  • Changing your travel plans due to Corona Virus
  • I want to request a group booking
  • I want to request a CHARTER
  • I want to add a seat to an existing booking
  • I want to cancel my booking
  • I want to change the date or time of my booking
See all 17 articles

Baggage

  • Carry-On
  • My bag is delayed or damaged
  • What is my baggage allowance?
  • How do I add bags to my booking?
  • What are the fees for adding baggage to my booking?
  • What am I allowed to carry in my cabin baggage?

Flight-related queries

  • My flight was cancelled
  • My flight was delayed
  • I checked in ontime but I was not accepted for travel
  • I could not check-in or board my flight
  • I paid for my preferred seat but was allocated a different seat

Special Assistance

  • I need a wheelchair while travelling
  • I have a visual or hearing impairment
  • I am pregnant
  • I have had recent surgery or have a plaster cast
  • I need to travel with medical equipment
  • I have a contagious disease or a different medical condition
See all 8 articles

Website or App queries

  • I am facing a payment issue
  • I cannot check-in online
  • I checked-in but did not receive my boarding pass
  • There is a technical issue with the website
  • There is a technical issue with the app

International flights

  • Traveling to Turkey
  • Traveling to Qatar
  • Traveling to Amman
  • Traveling to Khartoum
  • Traveling to Egypt
  • Traveling to Kuwait
See all 8 articles
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