You can take modern collapsible crutches onboard in addition to your Cabin Baggage allowance, however, during flight, they must be stowed in the overhead bins to avoid inconveniencing other Customers.
As we have limited space in the cabin we are unable to accept non-collapsible crutches to be carried with you in the Cabin.
If you have a half leg or full/half arm plaster cast we will try to make your journey as comfortable as possible, however, your plaster cast must be at least 48 hours old and. In addition, a medical certificate will be required before you are allowed to board, the certificate must be signed by a doctor, not a nurse, confirming you are ‘fit to fly’.
If you have a full leg, body or any other plaster cast which restricts your ability to sit in a standard aircraft seat you must call our Customer Engagement Centre team on 92000 0212 or +966 (0)12 653 9515 (if calling from outside the Kingdom of Saudi Arabia) or contact us via social media before you book and at least forty-eight (48) hours before your planned travel as special arrangements must be made for you to travel.
If you have had recent surgery, you must check with your doctor before booking your travel that you are ‘fit to fly’. This is for your safety as our crew may not have the specialized knowledge or equipment to assist you onboard.